Seth Godin has a post of his own on planes, today.  It’s a short rationale of why airlines need to consider their protocols, so they don’t wind up with people — like me — ranting about them and swearing off air travel forevermore.

Seth’s blog is one of my favorites to read (I sift my greader account to be sure I find his posts before leaving the office every day).  What do you think of him?

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